TM
FREQUENTLY
ASKED QUESTIONS
What are the different ways of ordering voiceovers?
How do I select a voice talent?
How do I get a price if my script isn't done yet but I know how long my script will be
(in minutes)?
What types of payment are accepted?
How can finished product be delivered?
How can I be sure of the recording quality?
How do I download and save an MP3 file?
Having problems downloading from ftp?
Can I just book some time without a talent?
What if I can't find the talent I'm looking for?
What if I need to reschedule or cancel my session?
How can I obtain references about Speakeasy Productions?
What are the different ways of ordering voiceovers?
You may request a no obligation estimate online or contact us.
How do I select a voice talent?
Listen to samples and choose your voice from our talent database. Typically all voices on our website are available (every so often there is a vacation or two). We can also suggest talent and send you MP3 samples if you'd like. Simply fill out this no obligation estimate form.
How do I get a price if my script isn't done yet but I know how long my script will be (in minutes)?
We can give you an idea by knowing some details about your project in addition to the estimated length. We can also use non-final script to provide you with an estimate. Simply fill out this form with what details you have and we'll get back to you.
What types of payment are accepted?
We accept most major credit cards (Visa, MasterCard, AMEX, Discover, Diners Club) as well as Pay Pal payments. We can conduct the transaction either via fax or our secure server. While we can also accept pre-payment via company check, there will be a delay while the check clears the banking system. For large clients we accept ACH.
How can you deliver finished product?
We support all major file formats (MP3, WAV, AIFF, etc.).
How do you guarantee the quality of the recording?
See our Guarantee.
How do I download and save an MP3 file?
If you are using Internet Explorer for Windows: right-click on the MP3 file and select "save target as". Select the desired location and then name the file as *.MP3 (this saves the file to the local disk). If you are using Netscape for Windows: right-click on the file and select "save link as" and select your desired location. For those on Mac's using Internet Explorer or Netscape: Click on the file, and another window comes up showing the playback status bar of the file. From the pulldown menu on the far right side of the status bar, select "Save as Quicktime Movie". Selecting "Save as Quicktime Movie" brings up a save file dialog box. Select the desired location and then name the file as *.MP3 (this saves the file to the local disk).
Having problems downloading from ftp?
If you have problems downloading files from ftp, you may have to activate "use passive mode transfers" in your browser depending on your firewall settings.
Can I just book some time without a talent?
Yes. Just contact us and we'll be in touch with you to reserve time for your session.
I can't find the talent I'm looking for...
Please contact us directly with a description of what you are looking for. Chances are, we can find the right person.
I need to reschedule and/or cancel my session..
Speakeasy requires two business days notice for cancellations and one business day notice for rescheduling of session(s); otherwise, a fee not to exceed the total amount of the session will apply. For more details on our rescheduling and cancellation policy, please review our TERMS of USE.
Can you provide any company references?
We have a partial client list on our website here... (CLIENTS). If you would like a personal reference we will be happy to put you in touch with a few of our customers directly.